Frequently Asked Questions
Everything you need to know about your party supplies and novelty orders.
How long does shipping take for party supplies?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for those last-minute party emergencies.
What is your return policy for novelty items?
We accept returns on most unopened and unused items within 30 days of purchase. Please note that custom-made or personalized products are final sale.
Do you offer bulk discounts for large events?
Yes! We provide tiered pricing for many of our glow products and decorations. Check the product page for bulk quantity discounts or contact our sales team for corporate orders.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor its progress.
Are your glow products and LED toys safe?
Yes, all of our products are tested for safety and comply with standard toy safety regulations. Batteries are included with most LED items unless otherwise stated.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.